Chemist Direct aims to continue to focus on patient safety. We support the self-management of short-term conditions, however, there may be times when we restrict or cancel purchases.
Sales for over-the-counter medicines are closely monitored. Over-the-counter medicines can be divided into General Sales List (GSL) medicines or Pharmacy (P) medicines. Although both categories do not require a prescription, sales are monitored, and questions are required to be asked when purchasing Pharmacy medicines.
Please be advised that your order will be "suspended" until questionnaire responses are reviewed, and the pharmacist is satisfied with your purchase.
The sale of certain combinations of sedative products is not permitted, especially combinations of codeine and promethazine containing products and combinations of dihydrocodeine and promethazine. If you have purchased a sedative item, an interval of one month is required before a second purchase of a sedative item is allowed.
You will be referred to a healthcare professional if:
The following resources may be useful:
Health and medical information:https://patient.info/
Local healthcare services: https://www.nhs.uk/service-search and https://www.england.nhs.uk/participation/get-involved/local/
Support and information about drugs, including misuse and abuse: https://www.talktofrank.com/contact-frank