Terms and Conditions for competitions on Facebook and Instagram

Terms and Conditions

1. The Social media competition run via Facebook and/or Instagram (the “Competition”) is open to UK residents aged 18 and over, except employees of Chemist Direct LTD (“Chemist Direct”).

2. There is no entry fee and no purchase is necessary to participate in a competition or to enter the Competition.

3. To enter the Competition you need to , go to www.facebook.com/Chemistdirect and follow the specific instructions given on the post.

4. By entering the competition you agree to be bound by these terms and conditions.

5. Entries must be received by 23:59 the date mentioned in the Facebook post.

6. There is a limit of one entry per person. Multiple entries or entries that are delivered late, are illegible, incomplete, damaged or otherwise not in accordance with these terms and conditions will not be accepted. Entries made through agents, third parties, organised groups or any entry duplication method will not be accepted.

7. There will be a specific number of winners and runners up as highlighted in the Facebook and/or Instagram post.

8. The winner(s) will (each) receive the prize written in the Facebook and/or Instagram post.

9. The winner(s) will be selected at random from all eligible entries within 7 days of the closing date. The winner(s) will be notified:

  • in the comment box below the relevant Prize DrawCompetition post, where Chemist Direct will ask the winner(s) to check the ‘Other’ inbox
  • via direct message on Facebook or Instagram Unless otherwise stated, the winner(s) must claim their prize(s) within 14 days of notification. If they do not do so, then Chemist Direct reserves the right to offer the prize to an alternative winner selected in accordance with these terms and conditions.

9. By entering the Competition you acknowledge that certain elements of the prize are outside of Chemist Direct’s control. Chemist Direct will not be liable for any such instances.

10. To the extent permitted by applicable law, Chemist Direct shall not be liable under or in connection with these terms and conditions, the competition or any Prize for any indirect, special or consequential cost, expense, loss or damage suffered by a participant even if such cost, expense, loss or damage was reasonably foreseeable or might reasonably have been contemplated by the participant and the promoter and whether arising from breach of contract, tort, negligence, breach of statutory duty or otherwise.

11. Any decision of Chemist Direct as to eligibility to take part in the Competition or the result of the Competition will be final and no correspondence will be entered into. Chemist Direct accepts no responsibility for entries that are incomplete, delayed, lost, damaged or illegible whether due to failure or non-availability of www.facebook.com, instagram.com or any other reason.

12. Prize images used are for visual purposes only. Alternative products, sizes or colours may be substituted for the items shown. Chemist Direct reserves the right (but is not obliged) to substitute an alternative to any of the prizes of equal or greater value should circumstances make this necessary.

13. Where a prize requires a specific size, we will contact the winner to ask which they would like. For example, a small or large wrist strap.

14. Chemist Direct will only send the prize (where applicable) to an address within the UK.

15. The name, address, email address and phone number of the winner must be provided to Chemist Direct if requested and will be shared to enable fulfilment of the Prize. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation. Winners’ data will be used only for this purpose and in relation to this competition. We may be asked to share data of the winner as evidence of the draw with any relevant regulators.

16. In the event of unforeseen circumstances beyond Chemist Direct’s reasonable control, Chemist Direct reserves the right to cancel, terminate, modify or suspend the competition or these terms and conditions, either in whole or in part, with or without notice.

17. The winner(’s)(s’) full name(s) and count(y)(ies) will be available on request for 1 year starting the month after the competition closing date by sending an email to digital@Chemistdirect.co.uk

18. The winner’s name and social media username may be posted on social media profiles of Chemist Direct after the winner has been selected.

19. By entering the Competition, all entrants agree that their personal data will be used by Chemist Direct for the sole purpose of administering this Competition. Please see the privacy notice below and our full Privacy Policy can be viewed here, we will not sell your information to anyone for any reason.

20. The Competition and these terms and conditions are subject to English law. Any disputes must be referred to the English Courts.

21. This promotion is not sponsored, endorsed or administered by, or associated with; Facebook or Instagram and you are providing information to Chemist Direct NOT Facebook or Instagram.

Promoter:Chemist Direct, 1 Hawthorn Park, Leeds, LS14 1PQ. The Promoter’s Instagram handle is @Chemistdirect and Facebook handle is @Chemistdirect.

Privacy Notice for competitions on Facebook and Instagram

This Privacy Notice explains how we use information for our Social Media competitions.

1. Who we are and what we do

Chemist Direct, and its Marketing Team is responsible for the Social Media competitions.

For the purposes of Data Protection, Chemist Direct Limited is the Data Controller for your information. We are registered with the Information’s Commissioner’s Office under registration number: Z714211X.

Our head office address is: Pharmacy2U LTD, Lumina, Park Approach, Thorpe Park, Leeds LS15 8GB

2. What type of personal information do we collect and how do we collect it? - What type of personal data do we collect?

We collect the following types of personal data from any participant in the competition:

  • social media handle on Facebook or Instagram
  • comments/images posted by you on Facebook or Instagram, a public social media channel that may contain personal or sensitive data

Additionally, we collect the following types of personal data from the winner of the competition:

  • name, address, email address, telephone number

How we collect personal information

We may collect through posts on Facebook or Instagram when you submit an competition entry and make a comment.

3. What is our lawful basis to obtain and use your personal information?

When we collect and use your personal information we rely on the following lawful basis:

Article 6

  • Consent: You or a legal representative have given consent by entering the competition and posting the comment.
  • Legal obligation: We need to collect the data of the winner as evidence of the draw for the relevant regulators.
  • Article 9

Processing relates to personal data which are manifestly made public by the data subject.

4. What is your personal information used for?

We use the information to:

  • facilitate and deliver the competitor
  • provide evidence of the lawfulness of the competition

5. Will your personal information be shared?

We will not share any personal data that you supply to us privately. The comments on the social media post are public to other users of the platform.

6. How do we keep your information secure?

The security of your personal information is important to us. This is why we follow a range of security policies and procedures to control and safeguard access to and use of your personal information.

Examples of our security include:

  • controlling access to systems and networks allows us to stop people who are not allowed to view your personal information from getting access to it
  • training for our staff allows us to make them aware of how to handle information and how and when to report when something goes wrong

Regular testing of our technology and ways of working including keeping up to date on the latest security updates

7. How long will we keep your personal information?

The record of the social media handle will be deleted, when the Competition is completed and necessary audit periods have past.

The comments on the social media post will remain there in line with the privacy policies of Facebook and Instagram or until deleted by you.

The details of the winner will be deleted when necessary regulatory retention and audit periods have past.

8. Is personal information processed outside of the European Union (EU)?

We do not you send personal information outside the EU to be processed.

You can find further information on data transfers and processing of Meta Platforms Ireland Limited here:

9. Marketing

At no time will your information be passed to organisations external to us and our partners for marketing or sales purposes or for any commercial use.

10. What are your information rights?

Your Information Rights are set out in the law. Subject to some legal exceptions, you have the right to:

  • request a copy of the personal information the council holds about you
  • have any inaccuracies corrected
  • have your personal data erased
  • place a restriction on our processing of your data
  • object to processing

To exercise your rights, you can email dpo@chemistdirect.co.uk, or phone us on 0121 541 1800 or write to us.

To learn more about these rights please see the ICO website.

11. Further Information

Our Data Protection Officer (DPO) provides help and guidance to make sure we apply the best standards to protecting your personal information. If something goes wrong with your personal information, or you have questions about how we process your data, please contact our Data Protection Officer at dpo@chemistdirect.co.uk, or write to:

Pharmacy2U Limited, Data Protection Officer Lumina, Park Approach, Thorpe Park, Leeds LS15 8GB

If we have not been able to deal with your query, you can also contact the Information Commissioner's Office:

Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF 0303 123 1113 (local rate) 0162 5 54 5745