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Always here

Comparing prices down the high street...
or searching for meds on your tablet...

Our site is designed to make shopping easy.

How to Shop

Your shopping cart is where you place items you want to purchase. As with shopping in a grocery store, you can always remove an item if you change your mind.  You can leave the store at any time with items still in your cart; when you come back your cart will be waiting for you with all items still in place, if you log in and shop, we will even remember them the next time you log in on a different computer or your mobile phone.

Viewing your shopping cart

You can view your shopping cart at any time by clicking on the shopping cart icon, in the green bar at the top of the screen.

Placing an item in your cart

To buy somthing, just click on one of the Orange "Add to basket" buttons by the product you want.  Once you have filled in your product requirements open your basket and click on the orange "Checkout" button and you can start the checkout process.  

Your basket will be stored until you remove them manually or you complete the Checkout process. 

Selecting colour and size options for a product

Some items require that the you make specific choices such as colour or size before the item can be added to your cart. Select the option from the drop down list and add the item to your cart by clicking on the "Add to Basket" button.

Making changes

Our shopping basket provides you with information about the item or items that you wish to purchase. It also lets you make some changes to your order specifications. If you want to make changes to any of your items such as quantity, just change the quantity and click Update.

Removing an item from your cart

If you want to remove an item from your Basket, simply click on the Bin icon to the right of the item in the Basket view. This will remove the item from your basket.

To continue shopping from your cart

If you're not ready to checkout, you can continue shopping by clicking on the Back to Shop button, your items will remain in your Basket until you remove them or make your purchase. If you're ready to finalise your purchase, click on the "Proceed to checkout" button on the right of the screen below your shopping basket to be taken to the checkout area.


The checkout process takes place in four quick steps: Sign In, Delivery, Pharmacy Questions and Payment.

  1. Login to Account
  2. You will be asked to supply your Chemist Direct password to sign in or register if you do not already have an account. Registration is free and takes a couple of minutes. You can even choose to use your Facebook login for speed. Your information is held securely on our 128bit SSL secured server.
  3. Delivery
  4. To calculate your charges and show you your options for delivery we need to confirm a couple of details like delivery address and Invoice address. you can then slect what delivery options and cost you want. You also have the option, if you are lucky enough to have one, of entering any discount code you may have here. You will then be shown a summary of your order, including any discounts, delivery charges and other costs, and will be able to proceed with the checkout.
  5. Pharmacy questions (Certain products only)
  6. If you are purchasing pharmacy-only medication which requires a pharmacist to check over the order, you will be asked for the medical history of the person for whom the medication is for. This is important as it allows our pharmacists to check the appropriateness of the medication. If you are ordering for more than one person, please create the orders as two separate orders. Please note, if you wish to order prescription-only medication from us, please ensure that the prescription you send us is signed by a UK registered GP. Any other prescription cannot be accepted.
  7. Enter Payment Information and Confirm Order
  8. Next you will see a confirmation screen which shows your order, your billing address and delivery address. Simply check you are happy with everything and select a payment option. For your convenience you can pay by Paypal in addition to Credit card. You can also pay over the phone if you feel uneasy about providing your credit card online. Once you have made your selection you will be asked enter your payment details you will be provided with a confirmation order number. This will also be emailed to you as confirmation that your request to order was received.

Once your items are ready to be sent out you will receive an email to confirm your package has been dispatched with the order tracking number.