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Customer Care

If you have any burning issues or queries with regards to an order or service, you can speak to our Oldbury based Customer Care team on 0121 541 1800. Our lines are open 9am – 5pm, Monday to Friday or 9am – 1pm, on Saturdays.

Alternatively, please complete the below form and a member of our Customer Care team will follow up.

Call us

Speak to an advisor or put an order through on 0121 541 1800

Email us

Email us if you have any queries regarding our products or services

Live Help

If you need any help or support just contact our live help team

If calling from outside the UK, please contact us on +44 (0) 121 541 1800

10% off your first order

Simply enter your email address below to subscribe to our newsletter. Then fill your shopping basket, head to the checkout and register your account to enjoy 10% off your first order.

Terms & Conditions: offer entitles customers to 10% off their first order. The discount will be automatically deducted from your basket on your first visit to ChemistDirect.co.uk. Sadly, you’re unable to redeem this offer once you have made your first purchase with us.

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Terms & Conditions: offer entitles customers to 10% off their first order. The discount will be automatically deducted from your basket on your first visit to ChemistDirect.co.uk. Sadly, you’re unable to redeem this offer once you have made your first purchase with us.

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You've successfully signed up to our newsletter. Shop for your products, head to the checkout and register your ChemistDirect.co.uk account and enjoy 10% off your first order.

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Terms & Conditions: offer entitles customers to 10% off their first order. The discount will be automatically deducted from your basket on your first visit to ChemistDirect.co.uk. Sadly, you’re unable to redeem this offer once you have made your first purchase with us.

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Welcome back to our newsletter. To claim 10% off your order continue shopping, sign in to your account and your discount will automatically be applied.

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Terms & Conditions: offer entitles customers to 10% off their first order. The discount will be automatically deducted from your basket on your first visit to ChemistDirect.co.uk. Sadly, you’re unable to redeem this offer once you have made your first purchase with us.