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Missing out on our offers via email? We can help!

Always receive our emails into your inbox

Most email filters aren't perfect and can block emails you'd definitely like to receive. This may be happening with our own emails, meaning that you're missing out on some amazing deals. Luckily, this is easy to sort out...

Follow the below steps for your email service and never miss an offer again!

Yahoo

  • Open your mailbox and click on Mail Options (upper right hand corner)
  • Select Filters under the Management column
  • Click the Add button on the Filters page
  • In the From header, select Contains from the drop down menu, then insert contactus@chemistdirect.co.uk into the box
  • At the bottom of the page, click the Choose Folder pull down menu and select Inbox
  • Click the Add Filter button

Hotmail

  • Open your mailbox and click Options (Top right corner)
  • Click the Junk E-Mail Protection link
  • Select Safe List link
  • Copy and paste contactus@chemistdirect.co.uk into the box titled Type an address or domain
  • Click the Add button next to the dialog box

Gmail

  • Click Contacts along the left side of any Gmail page
  • Click Create Contact
  • Select Safe List link
  • Copy and paste contactus@chemistdirect.co.uk into the Primary Email Address box
  • Click Save

AOL

  • Click the Mail Options menu and select Address Book
  • Inside the Address Book window click the Add button
  • Inside the Address Card for New Contact window copy and paste contactus@chemistdirect.co.uk into the Other E-Mail box
  • Make our address the Primary Email address by clicking the check box to the right of it
  • Click the Save button

Outlook 2010

  • Click the Home tab (Top left corner)
  • Click Junk
  • Select Junk E-mail Options
  • Click Safe Senders
  • Click Add
  • Enter contactus@chemistdirect.co.uk and additional information if you wish
  • Click OK to finish

Outlook 2003/2007

  • On the Tools menu, click Options
  • On the Preferences tab, click Junk E-mail
  • On the Safe Senders tab, click Add
  • Click Safe Senders
  • Click Add
  • Copy and paste contactus@chemistdirect.co.uk into the Add address box and click OK

BT Internet

  • From the Settings tab, select the Safe Senders folder and click the Add button
  • Copy and paste contactus@chemistdirect.co.uk into the box
  • Click Save
  • After a confirmation message our email address will be added to your list of safe senders

Sky

  • Click on Contacts to open your Yahoo address book
  • At the top of the list, there will be a form to fill out to add our email address. (It may be at the bottom of the list, if so, you can move it to the top)
  • Enter our email address: contactus@chemistdirect.co.uk
  • When finished, click the Add button

You can also click the rolodex card with a + sign across from our name to add us.

Ntlworld / Virgin Media / Blueyonder

Windows Live

  • Open a message from ChemistDirect.co.uk
  • Click Mark as safe next to the From name and address
  • Now click Addcontact

TalkTalk

  • Click on your Spam folder
  • Search for an email from ChemistDirect.co.uk
  • Drag the message to the Inbox to unblock it

Me

  • Select Actions from the toolbar at the top of the screen
  • Select Junk E-mail
  • Select Junk E-mail Options
  • Click the Safe Sender tab
  • Click Add
  • Copy and paste contactus@chemistdirect.co.uk into the box
  • Click OK

iCloud

  • Click the Actions from the toolbar at the top of the screen
  • Select Junk folder in the sidebar
  • Select a message from ChemistDirect.co.uk
  • Then click the Not Junk button in the top right of the message window. This will stop our emails from going to your spam folder

MSN

  • Click the Help & Settings menu, and then click Settings
  • In the left panel, click E-mail
  • Click Junk E-Mail Guard
  • Click Safe list
  • In the text box above the E-mail addresses box, copy and paste contactus@chemistdirect.co.uk into the box
  • Click Add
  • Click Save Changes

Ymail

  • Select Actions from the toolbar at the top of the screen
  • Select Junk E-Mail
  • Select Junk E-Mail Options
  • Click the Safe Sender tab
  • Click Add
  • Copy and paste contactus@chemistdirect.co.uk into the box
  • Click OK

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